После обновления OTRS с 6.0.X до 6.0.27 могут возникнуть ошибки:
# sudo -u otrs /opt/otrs/bin/otrs.Console.pl Maint::Config::Rebuild Can't locate namespace/clean.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /opt/otrs/Kernel/cpan-lib/Crypt/Random/Source/Factory.pm line 11. BEGIN failed--compilation aborted at /opt/otrs/Kernel/cpan-lib/Crypt/Random/Source/Factory.pm line 11. Compilation failed in require at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure/RNG.pm line 7. BEGIN failed--compilation aborted at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure/RNG.pm line 7. Compilation failed in require at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure.pm line 8. BEGIN failed--compilation aborted at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure.pm line 8. Compilation failed in require at /opt/otrs/Kernel/System/Main.pm line 23. BEGIN failed--compilation aborted at /opt/otrs/Kernel/System/Main.pm line 23. Compilation failed in require at /opt/otrs/Kernel/System/ObjectManager.pm line 34. BEGIN failed--compilation aborted at /opt/otrs/Kernel/System/ObjectManager.pm line 34. Compilation failed in require at /opt/otrs/bin/otrs.Console.pl line 28. BEGIN failed--compilation aborted at /opt/otrs/bin/otrs.Console.pl line 28.
и
# sudo -u otrs /opt/otrs/bin/otrs.Console.pl Maint::Config::Rebuild Can't locate Moo.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure/RNG.pm line 5. BEGIN failed--compilation aborted at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure/RNG.pm line 5. Compilation failed in require at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure.pm line 8. BEGIN failed--compilation aborted at /opt/otrs/Kernel/cpan-lib/Math/Random/Secure.pm line 8. Compilation failed in require at /opt/otrs/Kernel/System/Main.pm line 23. BEGIN failed--compilation aborted at /opt/otrs/Kernel/System/Main.pm line 23. Compilation failed in require at /opt/otrs/Kernel/System/ObjectManager.pm line 34. BEGIN failed--compilation aborted at /opt/otrs/Kernel/System/ObjectManager.pm line 34. Compilation failed in require at /opt/otrs/bin/otrs.Console.pl line 28. BEGIN failed--compilation aborted at /opt/otrs/bin/otrs.Console.pl line 28.
Необходимо установить PERL модули:
# cpan namespace::clean # cpan Moo
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